Patient experience was at the forefront of the project, using natural materials and natural light helped to create a better healing environment. During the design process, our team worked with focus groups and users to analyze existing and proposed patient/staff flow, including number of steps and accessibility to high-frequency support/care services. In the end, the full-service primary care outpatient clinic includes a physical therapy suite and private physical therapy rooms, a 350 square foot Remote Dispensing Site (RDS) pharmacy that was integrated into the pharmacy system of a local hospital partner, a radiology suite, lab, 13 exam rooms and accommodates 4 providers. A glass enclosure at the nurse station provides patient connectivity and a welcoming feel by reducing the experienced noise and increases patient information privacy.